Novo provides 24x7 support to all Novo customers throughout all phases of a project, including implementation, test, and production. From consultation on project management and hardware planning, to solution deployment, education and rollout, Novo resources assist our customers in achieving success.

Novo’s implementation and support services includes training our customer’s resources, developing the necessary documentation, and working with our customer to strategically plan the marketing and deployment of their healthcare exchange solution. Novo is also responsible for managing the Novo grid infrastructure and all technical integration requirements.

Novo technical resources are ready to assist with any question at any time.